Business Library Database Special Instructions

These instructions are designed to assist users encountering difficulties logging into either the browser-based version of Capital IQ or the Capital IQ Excel plug-in.
 

1. Close ALL Microsoft Office apps (Excel, Word, Powerpoint, etc.).

2. Sign out of okta.nd.edu.
   
   
   
    

3. Close all browser windows.

4. Click this Capital IQ Logout link. This will clear your account of all connections to the Capital IQ server.

5. Want to use the Excel Plug-in?

   If yes, launch Excel, and you will be presented with a SAML Login Screen. Log in with your NetID and password.

   If no, click here to log in to Capital IQ via Okta.

6. If you are still having problems on your personal computer after you run through these steps, come to the Mahaffey Business Library and repeat steps 1-5 above on one of the computers.

1. Close ALL Microsoft Office Apps

2. Click The All-In-One Full Installer.

1. 1. Click “Download”

   2. Click “Download anyway”

3. Double click the downloaded installer in the lower left of your window and follow the prompts to complete the installation.

1. 1. Click “Yes” when the “Do you want to allow this app to make changes to your device?

   2. Click “Next” when the Wizard box opens

   3. Click the box “I agree to the terms of the license agreements”

   4. Click “Next”

   5. Click “Next in the “Office Plug-in Setup: Customize box

   6. Click Finish

4. Click the Registry Key

1. 1. Click on “Download”

   2. Click on “Download anyway”

   3. Double click the downloaded file in the lower left corner of the window.

   4. Click “Run”

   5. Click “Yes” when the “Do you want to allow this app to make changes to your device?

   6. Registry Editor window click “Yes”

   7. Click OK

5. Restart your computer.

6. Launch Excel and you will be presented a SAML Login Screen, login is your NetID and password

7. Once logged in, Capital IQ will appear on your Excel Ribbon