Multimedia Resources

If you feel comfortable doing so, you may offer the current occupants a gentle reminder that your reservation time has begun. If you are are uncomfortable doing this, or need other assistance, please contact Circulation Desk staff or our Security Monitor team (https://library.nd.edu/hours). Patrons using a multimedia recording space are asked to return the room to pristine condition and vacate before the next patron's scheduled reservation begins.

Your recordings are backed up on the 1 TB hard drive of the system. Only Hesburgh Library employees have access to these recordings. They are not reviewed unless a patron requests his or her individual backup files be accessed.

Your USB drive must be formatted as a FAT32 or HFS+ drive, with a minimum of 1GB free space (most USB flash drives today are FAT by default). If you are not sure if your drive will work, or if you received an error message when inserting your drive in the USB dock, please use a different USB drive.

How to format FAT32: Formatting a USB Drive for FAT32.

Drive sizes vary, but generally, you can assume that a 1GB drive will accommodate 30 minutes of recording time.

We recommend using at least a 2GB drive when recording in a multimedia recording space.

You may sometimes receive this error, even if your USB drive is formatted as FAT (all drives checked out from circulation are already correctly formatted as FAT). Unfortunately, this is a known issue with all recording spaces using One Button Studio software. If you receive this error, it is best to use the room's phone to call Library IT for assistance. Help contact phone numbers can be found on the poster between the workstation and phone.

We have heard this complaint frequently from users of Adobe Premiere, where it is caused by Premiere's inability to handle the variable frame rate recordings made by the Apple Mac Mini.

If you wish to edit your files in Adobe Premiere, you'll need to open and re-save your mp4 files in in the Handbrake application available on all library computers. Follow these instructions for re-saving your files in Handbrake and your files should now be properly synced when you open them in Premiere.

Is the clicker powered on?

The power switch is on the top left side of the clicker. If the batteries seem depleted, see the Circulation Desk for a new clicker.

Is its USB receiver plugged into the appropriate device?

Slide the USB receiver out from the bottom of the remote and insert it into the device from which you are presenting. For example, if presenting from your laptop, the USB receiver must be plugged into your laptop. If presenting from the room's workstation PC, attach the USB receiver to the the cable labeled "USB" on the computer kiosk.

Are you using presentation software?

Make sure you are using presentation software, such as Prezi, PowerPoint, Keynote, or Google Slides.

Is there anything interfering with/blocking communication between the clicker and the USB receiver?

Remove any obstacles between the USB receiver and the remote.

Yes. Backups stored on the room's hard drive until the end of the semester. If you need to access a backup of your recording(s), please contact hl-obs-support-list@nd.edu, and provide your name and the date and time of your multimedia recording space reservation.