High profile crisis responses are often covered in popular news and media sources. These can provide primary accounts of how various crises impact communities. When searching a news database, it is important to put yourself into the shoes of a reporters, and use keyword terms that would have likely been used in reporting on a particular crisis. Names of prominent people, places, specific events may provide better results than searching "crisis management plan", for example. If you know the time period a crisis event occurred, it also helps to narrow your search by a date range to get the most relevant results.